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Discussion topic: Unable to add sky email to iPhone

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This message was authored by Catmain This message was authored by: Catmain

Unable to add sky email to iPhone

I had to delete my sky.com account from my iPhone but it’s not letting me add it again.. When i select yahoo then enter the details, it spins for a bit then goes back to the selection screen. Any idea why this is happening? Thanks 


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This message was authored by caesarome This message was authored by: caesarome Answer

Re: Unable to add sky email to iPhone

Posted by a Superuser, not a Sky employee. Find out more

Try selecting "Other" then use these settings:


Incoming Mail (IMAP) Server

Server - imap.tools.sky.com
Port - 993
Requires SSL - Yes


Outgoing Mail (SMTP) Server

Server - smtp.tools.sky.com
Port - 465
Requires SSL - Yes
Requires authentication - Yes


You will then need to generate a 16 digit password and use that instead of your usual one, you can do that here:
https://www.sky.com/sky-yahoo-mail/manage-apps?client=email

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This message was authored by caesarome This message was authored by: caesarome Answer

Re: Unable to add sky email to iPhone

Posted by a Superuser, not a Sky employee. Find out more

Try selecting "Other" then use these settings:


Incoming Mail (IMAP) Server

Server - imap.tools.sky.com
Port - 993
Requires SSL - Yes


Outgoing Mail (SMTP) Server

Server - smtp.tools.sky.com
Port - 465
Requires SSL - Yes
Requires authentication - Yes


You will then need to generate a 16 digit password and use that instead of your usual one, you can do that here:
https://www.sky.com/sky-yahoo-mail/manage-apps?client=email

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Catmain
Topic Author
This message was authored by Catmain This message was authored by: Catmain

Re: Unable to add sky email to iPhone

This worked. Thank you very much. 

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