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Discussion topic: Emails don’t download when using 5G.

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This message was authored by Reg228 This message was authored by: Reg228

Emails don’t download when using 5G.

When at home or out and using WiFi, all emails in my 'Mail' App on iPhone download without issue. 
When out using 5G, no emails download to my phone. I only see headers but no content. 
When I do a speed test on 5G I'm getting 120+ Mbps so do not understand what the connection issue is that only affects 5G use. 

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This message was authored by Mark39 This message was authored by: Mark39

Re: Emails don’t download when using 5G.

Posted by a Superuser, not a Sky employee. Find out more

I don't know the cause, I'm afraid, but as your emails load correctly when you're using WiFi,  it wouldn't appear to be a Sky Yahoo Mail issue. Perhaps a problem with the Mail app or a 5G  networkimg issue of some kind.

This message was authored by caesarome This message was authored by: caesarome

Re: Emails don’t download when using 5G.

Posted by a Superuser, not a Sky employee. Find out more

Have yiu tried using a different email app to see if they will then download, perhaps the Outlook one ?

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