Sky email not working. Cannot pick up emails on iPhone mail app

[eva+ambros]

My sky email suddenly isnt connecting to my ipnone mail app & also on my apple macbook. I  have tried loads of times to put my email & passcode in but it just states that "no password provided for sky"    please go to mail account settings and enter a password.

I can see my emails on the yahoo app and can log in on a computer via sky.

Ive re started my phone, made sure my phone is up to date its currently running on IOS 15.5

deleted the sky account & re entered but no joy!

if you can help resolve this that would be amazing,

With thanks

Eva Ambrose-Allen

[jayach]

You will need to reinstall the account into your apple devices, making sure it is recognised as a Yahoo account, or replace your current password on those devices with one you can generate here: https://www.sky.com/sky-yahoo-mail/manage-apps

[Chappie15]

I have the same problem and previous message, Please can you help?

[Mark39]

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@Chappie15 wrote:

I have the same problem and previous message, Please can you help?

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Which post are you referring to as being the problem?

[Chappie15]

The first Dab Hughes, I have lost my emails and my sky notes on my iPhone since Wednesday.

[jayach]

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@Chappie15 wrote:

The first Dab Hughes, I have lost my emails and my sky notes on myiPhonee since Wednesday.

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And have you tried the solutions posted, namely re-installing the account into the Mail app, or replacing your email password in the app with one you generate here: 

httpss:/wwww.sky.com/sky-yahoo-mail/manage-apps