Discussion topic: Sky authentication not excepting non UK phone number
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Message posted on 28 May 2026 05:45 AM
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Re: signing in with recovery code. mobile number bypass
@Diligence wrote:
But I don't have a UK/IE phone.
There just be a way
At the moment without a UK/IE phone there is no way so in the meantime you might be able to access your emails via an app instead unless it wants to send you a code when setting this up which it might do.
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Message posted on 28 May 2026 06:01 AM
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Re: Sky authentication not excepting non UK phone number
Thanks. I'll look in to it. Would that be POP
Message posted on 28 May 2026 10:17 AM
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Re: Sky authentication not excepting non UK phone number
@Diligence
POP or IMAP can be used.
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Message posted on 28 May 2026 11:42 AM
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Re: Sky authentication not excepting non UK phone number
OK everyone.
I think I have sorted out. But unfortunately this may not help Matthew Robinson.
One of my mates still had a UK number.
So I managed to log in to the sky email server.
Then as Caesarome suggested, and after the POP IMAP thing Jayach mentioned. I opened MS outlook.(yes I know).
I fed my sky email in to outlook. Outlook then asked me to open my tab with my sky email on. And BANG. It download everything. Folders, files, emails, the lot.
I then restarted the PC and outlook fetched the emails fine. So... So far so good.
One thing I will mention is that after you log in to the sky email. it will let you change the phone number. but only to (yep you guessed it) a UK/IE one.
This is the only workaround I can come up with.
Anyway. thanks for everyones help and advice.
Message posted on 28 May 2026 07:31 PM
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Re: Sky authentication not excepting non UK phone number
That would be something. At least I could tell my contacts my new email address elsewhere, since the Sky Yahoo one is now useless
Message posted on 29 May 2026 04:30 PM
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Re: Sky authentication not excepting non UK phone number
All, it looks like Sky have turned off the mandatory 2 step verification requirement. I don't know whether that's temporary or permanent. For the moment anways, the 'set up later' button has been restored.
Message posted on 29 May 2026 06:54 PM
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Re: Sky authentication not excepting non UK phone number
That's good news.
At least I can get into my emails for now.
But I am still unable to remove my old phone number that they have, or set up 2FA in any other way
Message posted on 31 May 2026 05:24 AM
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Re: Sky authentication not excepting non UK phone number
Yes. And copy any important emails you might need.
Just as an update.
My outlook still has access to my mail account and also, I dont need to sign in at all. I just click the desktop icon and Im in.
Message posted on 31 May 2026 05:35 AM
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Re: Sky authentication not excepting non UK phone number
Have they?
I am scared to try to log in from browser to check, as I have everything running OK ish. If their system logs an outside attempt and then locks up again I might lose fragile access I have now.
Why they cant let their customers use non UK numbers still mystifies me.
Message posted on 13 Jul 2026 03:24 AM
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Re: Sky authentication not excepting non UK phone number
Hey
not sure if you managed to sort this our or not.
I have found the whole 2 step verication really frustrating and have been avoiding it for ages but now have been completely locked out as I do not have a UK mobile number due to living abroad.
I spoke to Sky last week and they were soooooo unhelpful, bottom line was you have to go throught the 2 step verification, it can't be changed.
Anyway I realised that maybe the best way is to get a UK mobile number whilst abroad in hope that i can still use my email and it has worked! Phew!
So I registered with More Mins, it has cost me GBP 12 for the whole year, I have got a Virtual UK no, downloaded the app and now I can finally get the 2 step verificiation code and use my emails properly.
It was very easy to set up and would recommend it, I dont think there are any alterantive methods, hope this helps!
Message posted on 13 Jul 2026 09:36 AM
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Re: Sky authentication not excepting non UK phone number
Thanks very much! I will certainly try this out.
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