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Discussion topic: Recent e-mails

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This message was authored by: dx1rgt

Recent e-mails

Recent e-mails are not coming in to my account

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This message was authored by: caesarome

Re: Recent e-mails

Posted by a Superuser, not a Sky employee. Find out more

@dx1rgt 

You either need to be using a laptop or PC or if using a mobile make sure it is in desktop mode so give this a try:

Login to your online account:

 

https://skyid.sky.com/signin/email/


Go to Settings (the screw icon on the right hand side) > More Settings > Filters and remove anything that you did not setup.

 

Then go to Settings > More Settings > Mailboxes > Your email address > Reply-to address

 

And again remove anything here that you did not setup.

 

If you have had to make a change then logout and change your password:

https://skyid.sky.com/resetpassword/


You might want to give some thought to setting up two step verification as per this:

https://www.sky.com/help/home/sky-yahoo-mail/two-step-verif/articles/two-step-verification


If you do set this up it in important that you make a note of and keep safe the recovery code.

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This message was authored by: Mark39

Re: Recent e-mails

Posted by a Superuser, not a Sky employee. Find out more

@dx1rgt are you using a mail app? Which one? Do your emails appear correctly if you log in here: https://skyid.sky.com/signin/email/

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