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This discussion topic has been answered Discussion topic: REMOVE MANDATORY 2 STEP VERIFICATION

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This message was authored by: MrChopper420

REMOVE MANDATORY 2 STEP VERIFICATION

Hi sky please make 2 step verification optional. Very annoying feature I don't like it and we all don't like it. Very annoying. Don't take too long to revert the changes like you did with in-app passwords.


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This message was authored by: Daniel0210 Answer

Re: REMOVE MANDATORY 2 STEP VERIFICATION

Posted by a Superuser, not a Sky employee. Find out more

@MrChopper420 
As you may be aware you haven’t actually contacted Sky Customer Services by posting on here. This is primarily a customer ▶️ customer discussion forum where we try to assist other customers.

The two step verification is now mandatory. 


▪️ I AM NOT A SKY EMPLOYEE ▪️
[I only provide help on the forum boards so Private/Direct Messaging is switched off]

▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)

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This message was authored by: Daniel0210 Answer

Re: REMOVE MANDATORY 2 STEP VERIFICATION

Posted by a Superuser, not a Sky employee. Find out more

@MrChopper420 
As you may be aware you haven’t actually contacted Sky Customer Services by posting on here. This is primarily a customer ▶️ customer discussion forum where we try to assist other customers.

The two step verification is now mandatory. 


▪️ I AM NOT A SKY EMPLOYEE ▪️
[I only provide help on the forum boards so Private/Direct Messaging is switched off]

▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)

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This message was authored by: MrChopper420

Re: REMOVE MANDATORY 2 STEP VERIFICATION

But surely they do check the forums to see what their users are experiencing

This message was authored by: caesarome

Re: REMOVE MANDATORY 2 STEP VERIFICATION

Posted by a Superuser, not a Sky employee. Find out more

They might well do @MrChopper420 but as we see only a tiny few posts on here about this I don't think that will be enough to send a message that people don't want this especially as for most people this appears to be working without issues.

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