18 Aug 2024 08:50 PM
Unable to send or receive emails from my yahoo account. It says error at the bottom if my email. When i click on error it ststes unable to connect to server.
18 Aug 2024 08:53 PM
Posted by a Superuser, not a Sky employee. Find out moreCan you log in and send here: https://www.sky.com/signin/email?
18 Aug 2024 09:27 PM
Hi yes I can
18 Aug 2024 10:02 PM
Posted by a Superuser, not a Sky employee. Find out moreHas this worked previously or you or have you just set this up ?
18 Aug 2024 10:12 PM
Posted by a Superuser, not a Sky employee. Find out more
@Silver+Birch wrote:Hi yes I can
If you can log into @Mark39's link, and the email works, just how are you normally trying to access your email?
18 Aug 2024 10:15 PM
Hi yes it has worked previously it just seems to be happening today after I changed my password on the 2nd sky account. I have noticed I have 2 sky accounts not sure how I managed to set up another account. I have logged in to both accounts seperately so I know both ID and passwords work .
18 Aug 2024 10:25 PM
Hi
I can log into my account by accessing it via the internet but I am not receiving any emails on my i phone and I can't send any either.
18 Aug 2024 10:28 PM
Posted by a Superuser, not a Sky employee. Find out more
@caesarome wrote:
Has this worked previously or you or have you just set this up ?
18 Aug 2024 10:43 PM
Posted by a Superuser, not a Sky employee. Find out more
@Silver+Birch wrote:Hi
I can log into my account by accessing it via the internet but I am not receiving any emails on my i phone and I can't send any either.
Are you using the Apple mail app on the iPhone, or another app?
When you say you have 2 Sky accounts, do you mean 2 Sky|Yahoo email accounts?
19 Aug 2024 06:08 AM
Hi
My email was working perfectly fine on my email up until yesterday. In terms of accounts I was referring to 2 sky accounts. Thanks
19 Aug 2024 07:49 AM
Posted by a Superuser, not a Sky employee. Find out more
@jayach wrote:
@Silver+Birch wrote:
Hi
I can log into my account by accessing it via the internet but I am not receiving any emails on my i phone and I can't send any either.
Are you using the Apple mail app on the iPhone, or another app?
When you say you have 2 Sky accounts, do you mean 2 Sky|Yahoo email accounts?
19 Aug 2024 12:11 PM
Posted by a Superuser, not a Sky employee. Find out more
@Silver+Birch wrote:In terms of accounts I was referring to 2 sky accounts. Thanks
So you only have one Sky email address?
I asked if you use the Apple Mail app, as that has a known problem with "server not responding", but no one has proven just what the cause is.
Either the Yahoo or Outlook apps should work O.K. on the iPhone, so try one of those.
19 Aug 2024 01:02 PM
weirdly enough my emails have started to come through !!!
Thsnk you for your advise
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