Only a select few emails coming in since hack

[Steve6996]

My Sky email account recently was hacked with spam. I changed all the passwords which stoped the spam. However i am not receiving all mail? Its hard to know how much i am missing but would say 80% down.

Also not every email i send is getting there? This has improved and about 95% now however i dont get the reply.

They not in spam, i dont get not delivered etc

Any ideas please?

[Mark39]

Are you checking your email account online via sky.com?

If an unauthorised person has had access to your email, check for any filters etc that may have been set up.

[caesarome]

Also make sure that a reply to email address hasn't been setup either. You can check via Settings > More Settings > Mailboxes > Your email account.