Discussion topic: Invalid email when trying to login

This message was authored by: Bbc1235 · ‎13 Dec 2022

When I try to log into my sky account I am presented with the wrong email. When I try to change it to the correct one it says already in use

This message was authored by: caesarome · ‎13 Dec 2022

If your wrong email address appears in the username box then to delete it clear your web browsers cache then you should be able to enter the correct username.

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This message was authored by: Mark39 · ‎13 Dec 2022

You mean if you log in here: https://www.sky.com/signin

Can you clarify what you mean by presented with the wrong email? What is displayed on screen?

This message was authored by: caesarome · ‎13 Dec 2022

If your wrong email address appears in the username box then to delete it clear your web browsers cache then you should be able to enter the correct username.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can

Discussion topic: Invalid email when trying to login

Invalid email when trying to login

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