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Discussion topic: Oh god please help spam going mad

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This message was authored by Kymbob1 This message was authored by: Kymbob1

Oh god please help spam going mad

My email is going mental. Over 1000 spam emails using my email address to subscribe to stuff all over the world in all languages.  I've changed my email password and still have access but how in God's name do I get them to stop. Is there a filter I can turn up please


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This message was authored by jayach This message was authored by: jayach Answer

Re: Oh god please help spam going mad

Posted by a Superuser, not a Sky employee. Find out more

@Kymbob1 

How do  you view your email, is it on the web site https://skyid.sky.com/signin/email?

There is nothing that can be done to stop them being sent, but hopefully they will stop soon, when whoever is using your email addressss moves on to another victim..

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This message was authored by caesarome This message was authored by: caesarome

Re: Oh god please help spam going mad

Posted by a Superuser, not a Sky employee. Find out more

@Kymbob1 

These emails are appearing in your inbox I take it ?

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Kymbob1
Topic Author
This message was authored by Kymbob1 This message was authored by: Kymbob1

Re: Oh god please help spam going mad

Yes. About 5 every 30 seconds 

This message was authored by caesarome This message was authored by: caesarome

Re: Oh god please help spam going mad

Posted by a Superuser, not a Sky employee. Find out more

@Kymbob1 

To check that your account is secure then login to your online account:

 

https://skyid.sky.com/signin/email/


Go to Settings > More Settings > Filters and remove anything that you did not setup.

 

Then go to Settings > More Settings > Mailboxes > Your email address > Reply-to address

 

And again remove anything here that you did not setup.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Kymbob1
Topic Author
This message was authored by Kymbob1 This message was authored by: Kymbob1

Re: Oh god please help spam going mad

I can find the settings but where is more settings please. I'm old forgive me haha

This message was authored by caesarome This message was authored by: caesarome

Re: Oh god please help spam going mad

Posted by a Superuser, not a Sky employee. Find out more

On the link I posted it is on the right hand side as it is the screw like icon you need to select.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Kymbob1
Topic Author
This message was authored by Kymbob1 This message was authored by: Kymbob1

Re: Oh god please help spam going mad

PRAISE ALL THAT IS HOLY AND ALL THAT ISNT. I finally stopped the dammed things. I couldn't find the "more" bit but when I went onto my phone settings I very stupidly didn't have biometrics auto blocker on. (No idea what it does) but they seem to have stopped. 

I hope this is enough. I also removed all my cards out of the wallet. I presume they get paid for every email subscription or similar. Well the bot does because no human could be that fast x Thank you so much for your help. If you think I may need to do anything else, please let me know. Thanks again

This message was authored by jayach This message was authored by: jayach

Re: Oh god please help spam going mad

Posted by a Superuser, not a Sky employee. Find out more

@caesarome wrote:

On the link I posted it is on the right hand side as it is the screw like icon you need to select.


I'd say  it was more cog like than screw like..😉

@Kymbob1 It's really difficult to understand just what was happening to you, but I'm glad you seemed able to resolve it.

Any more problems. we are always happy to try to help.

Kymbob1
Topic Author
This message was authored by Kymbob1 This message was authored by: Kymbob1

Re: Oh god please help spam going mad

Good Morning Both.

 

This morning I only awoke to 27 emails that got through. I've been through the link and found the filter and reply to section and found an online slots thing on my filters. (Now deleted). 

I'll let you know if I suffer any more. 

Kymbob1
Topic Author
This message was authored by Kymbob1 This message was authored by: Kymbob1

Re: Oh god please help spam going mad

I still can't get these emails to stop. Anyone have any further suggestions please 

This message was authored by jayach This message was authored by: jayach Answer

Re: Oh god please help spam going mad

Posted by a Superuser, not a Sky employee. Find out more

@Kymbob1 

How do  you view your email, is it on the web site https://skyid.sky.com/signin/email?

There is nothing that can be done to stop them being sent, but hopefully they will stop soon, when whoever is using your email addressss moves on to another victim..

Kymbob1
Topic Author
This message was authored by Kymbob1 This message was authored by: Kymbob1

Re: Oh god please help spam going mad

Thank you. I spoke to sky today and using my laptop found a way to block each sender without doing it 1 by 1 so here's hoping your right. Thanks 

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