Suddenly cannot send emails from my iPhone secondary email box

[lw9753]

Suddenly stopped sending emails

Email is a secondary account to my husband

Keeps asking for IMAP password - I have entered all passwords - changed passwords following online instructions

and may have changed my whole set up

Still unable to send emails

[jayach]

Can you explain what you mean by "secondary account"?

Every email account is totally independant of all others.

Are you able to login here with your password: https://skyid.sky.com/signin/email

[lw9753]

It is my husband's Sky account.

I am listed as a secondary email account under that.

I think I have messed up my primary server accounts on my iPhone (trying to follow Sky online instructions).

Also, when trying to send emails, it says I need a Sky IMAP password.  I have tried every password I know.

Do I need to show details of the main account (my husband's) when setting up my primary server, smtp settings, etc?

[caesarome]

Your emai account and your husbands are seperate when it comes to the actual accounts.

See if you can generate yourself a 16 digit password and enter this when it asks for the password:

https://www.sky.com/sky-yahoo-mail/manage-apps?client=email

[lw9753]

Thank you for that information.

I have 4 accounts on my iphone

Cloud

Outlook

Sky

Yahoo!

I was unable to enter 16 digit password into Yahoo because it is a Yahoo smtp server and password is optional and blanked out.

I entered the password into Sky and was able to press done.

I have opened my email and now I can send and receive emails through Sky now.

There nothing coming through on Yahoo.  Before I lost the  connection, all mail came through Yahoo and nothing in Sky.

I downloaded the Yahoo email App so I could send and receive email from the Sky website.  Can I delete this now?

I want to thank you so much for your reply - I have spent hours and hours trying to sort it out.  I even rang Sky to ask for help but they would not speak to me until they spoke to my husband so he could give them the answer to the security question.  I did not understand this.

[caesarome]

If your emails are now coming through then you don't need to use the Yahoo email app.

[lw9753]

Thank you!!!!!