Not receiving emails from a talktalk email address

[Mark39]

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@drumgarron wrote:

Sky said talk to Yahoo

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Yes, that's often an adviser's response when they have no idea how to fix an issue. There's absolutely no point contacting Yahoo. They don't provide support for Sky Yahoo Mail. 

[Chloe-W22]

Hi all,

Thanks for letting us know you're having a problem receiving emails to your Sky email from TalkTalk email addresses. I've sent this to the relevant teams at Sky to be looked at.

In the meantime,  can I ask you to check your Junk/recycling bin to see if the emails are going here and let me know?

[drumgarron]

Junk and trash regularly checked.

Just talktalk not being received

Thank you

[Chloe-W22 · Accepted solution]

Hi all,

Thank you again for letting us know about this issue. After some investigations, we believe this issue is now resolved, I'll leave this thread open for now but if you're still having trouble please let me know.

Thanks,