Discussion topic: No emails getting to me
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Message posted on 24 Aug 2024 06:02 PM
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No emails getting to me
I have changed my password,I have found my inbox empty .what can I do?
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Message posted on 24 Aug 2024 07:24 PM - last edited: 24 Aug 2024 07:25 PM
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Re: No emails getting to me
Are you saying you believe someone has gad access to your email account if so as well as change your password try this:
Login to your online account:
https://skyid.sky.com/signin/email/
Go to Settings > More Settings > Filters and remove anything that you did not setup.
Then go to Settings > More Settings > Mailboxes > Your email address > Reply-to address
And again remove anything here that you did not setup.
Have a read of this as it might be worth a try regarding these missing emails:
https://help.yahoo.com/kb/SLN2552.html
You might want to give some thought to setting up two step verification as per this:
https://www.sky.com/help/home/sky-yahoo-mail/two-step-verif/articles/two-step-verification
If you do set this up it in important that you make a note of and keep safe the recovery code.
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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