Is Sky Yahoo Email down just now ?

[Mark39]

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@Mooner wrote:

It is not working through my app either, so not just off laaptops

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Just checked and it's working fine via the Outlook app

[PostieMick]

Can sign in to my Sky account ok,and can access personal details etc, but when I try to access Yahoo mail I just get a blank white screen and the spinning dots in the tab "skyidapp.sky.com/signin/opensso/SSORedirect" etc. and doesn't load. Can't load on my mobile either. In "My details" it says Action needed on my ID re an inactive account but when I click on the button it says the page I am looking for could not be found. Any ideas?

[mercedes1946]

Tried to sign in to my Sky email. Tried three different browsers,sign in is o/k then msg. comes up "Oops, something went wrong,try again later"

Would welcome ANY help. Thanks, Dennis Armstrong

[caesarome]

@mercedes1946 

You can access your emails via apps and programs like Outlook, otherwise you will have to wait until it has been fixed.

[jezreel46]

Looks like its down, I can not acsess it either, been trying since 7am, managed to get through to speke to a human, he did not know it was down, told me to change my password and when I explained that was not the problem he said he would get someone to phone me back, that was 45 minutes ago, still waiting, come one Sky, wake up....

[Mark39]

@jezreel46 Sky are aware. Please see the previous replies.

[Lesley.T123]

I've gone to login into my sky email account and it keeps crashing and saying yahoo mail login in again but still not working 

[caesarome]

@Lesley.T123 

I have moved your post to this topic as that was an old one you were posting in.

This is an issue Sky are aware of so in the meantime you can still access your emails via apps and programs like Outlook.

[scouselfc]

could be time to make a new email account else where as back up u cant trust sky any more like the poor mobile service !! 

good luck

[JamPV]

Is there a status page where we can see if it's fixed?  I'm hoping it's not a case of we just need to keep trying it.

[Stuart-hope]

I think we just have to keep trying it. Doesn't help that we can't speak to anyone at sky 

[Mark39]

@JamPV, @Stuart-hope we'll let you know here when it's fixed.

[mellons]

Can't access my emails , lets me sign in but then comes up oops something went wrong 

[Stevie2024]

@Mark39 Thanks for keeping us all updated.  It's a pain but appreciate that it's a case of sit tight and wait until Sky can resolve the issue.  Hopefully, won't be too long. 

[caesarome]

@mellons 

We are all seeing this as you can see from the other posts here as this is being worked on by Sky at present.