IOS18 update empties Yahoo notes folder

[TaniaJane]

I have lost all my notes in my Yahoo folder after the IOS 18 update 😩 Any ideas? I've done most of the fixes suggested online and have worked through Apple's fixes with a remote agent. They say it's a Yahoo / Sky issue ... but it happened after their update!! Any help would be great! Thanks ☺️ 

[Mark39]

Can you see them if you log in directly to Sky's server here?  https://www.sky.com/signin/email

So far as I can see, Sky Yahoo Mail doesn't have a folder or mailbox for notes. Contacts, yes, but not notes, which suggests to me that notes is uniquely an Apple thing and nothing to do with Sky. If that's the case, you would be right to complain to Apple. 

There's another,  wider intermittent login issue specific to Apple's Mail app which they also appear reluctant to fix.

[TaniaJane]

Thanks for your help 👍 

[TaniaJane]

Just logged in on the link you sent and I can see a notes folder and it has my notes up to September 2020, but after that nothing, which is the same on the notes folder on my iPhone. Really appreciate your help!!

[Mark39]

I guess I don't have a Notes folder because I've never created any notes!

In that case, it may well be a Sky/Yahoo issue, and Yahoo does have an unfortunate habit of randomly deleting stuff from folders. You may have been another victim. You could try Yahoo's recovery process here. It's designed for recovering deleted emails from your Inbox, so I don't know if it will work with your Notes folder: https://help.yahoo.com/kb/sln2552.html

If thay doesn't work, they're gone for good, I'm afraid.