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Discussion topic: I am not receiving emails but I am able to send emails

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This message was authored by Aw12 This message was authored by: Aw12

I am not receiving emails but I am able to send emails

I have not received emails since the 31st of January but I am able to send emails .

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This message was authored by caesarome This message was authored by: caesarome

Re: I am not receiving emails but I am able to send emails

Posted by a Superuser, not a Sky employee. Find out more

Login to your online account:

 

https://skyid.sky.com/signin/email/


Go to Settings > More Settings > Filters and if there is anything there that you did not set up then remove them.

 

Then go to Settings > More Settings > Mailboxes > Your email address > Reply-to address

 

And again remove anything here that you did not setup.

 

If you have to make any changes then logout and change your password:

https://skyid.sky.com/resetpassword/

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