Discussion topic: Missing historical email content
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Message posted on 08 Feb 2024 10:06 AM
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Missing historical email content
Hi, as of this morning I am unable to load the content of Sent & Received emails from 4th May 2023 until 31st December 2023 - the headers remain but I receive " we were unable to load this message " (on desktop) and " offline " (on mobile) messages when attempting to open the emails.
As per the above - I have attempted access via a mobile app and via on line login. All other emails, including those going back some years are intact.
Rebooting etc makes no difference.
I noticed the change today but it could have occurred in the past week as I reviewed an older email a few days back albeit how many days I cannot accurately recollect.
Other than viewing emails I have not been undertaking any admin actions eg clearing out old emails.
Might be a temporary glitch but any recovery is time critical given the horror stories I have read so any thoughts would be greatly appreciated.
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Message posted on 08 Feb 2024 10:11 AM
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Re: Missing historical email content
Seeing as Yahoo run the email service then this could well be a temporary glitch that fixes itself soon as I'm not sure there is much you can do to kick it back into life ?
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Message posted on 08 Feb 2024 10:17 AM
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Re: Missing historical email content
@APLeC yours is the second post I've seen today reporting the same problem. Hopefully it's a temporary glitch.
Message posted on 08 Feb 2024 11:04 AM
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Re: Missing historical email content
Thanks for replies - pleased & very relieved to let you know the missing emails are again in view, however I haven't trawled through all of my back catalogue....
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