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Discussion topic: Error message saying IMAP password incorect

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This message was authored by Maisemoo This message was authored by: Maisemoo

Error message saying IMAP password incorect

I have a new iPhone and now when I access my emails I get the message:

Password Incorrect, enter the password for the IMAP account Sky'

 

ive entered my Sky email but the message keeps returning. There's no option to say forgotten password or reset password so I do t know what to do. 
if I press cancel, I can access my emails but the message returns each time I open emails up. 

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This message was authored by caesarome This message was authored by: caesarome

Re: Error message saying IMAP password incorect

Posted by a Superuser, not a Sky employee. Find out more

The email app on Apple devices is known to through up errors like this so instead of using your usual password try generating a 16 digit one from here:

 

https://www.sky.com/sky-yahoo-mail/manage-apps?client=email

 

If that doesn't work either then try installing the Outlook app and using that instead.

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This message was authored by lw9753 This message was authored by: lw9753

Re: Error message saying IMAP password incorect

Email won't accept my imap Sky password

 

This message was authored by caesarome This message was authored by: caesarome

Re: Error message saying IMAP password incorect

Posted by a Superuser, not a Sky employee. Find out more

@lw9753 

Have you tried generating a 16 digit one as per the post above yours ?

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