Emails in Sky Yahoo not opening

[Tomfoola]

I have a new high spec Samsung laptop running Chrome and Edge. This problem happens on both.

When I try to open an email I just get the revolving circle. Switching to Yahoo's basic mail solves the problem, but I cannot get it to run consistently in the standard version.

Help would be appreciated. 

[Mark39]

Are you logging in via an app, or here: https://www.sky.com/signin/email ?

If you're using an app, do emails open correctly if you log in via the above link?

[caesarome]

Do you have any extensions or add ons installed via either of those browsers that could be causing the page from stopping to load ?

[Tomfoola]

I log in through https://mail.yahoo.com

[Tomfoola]

Extensions are Control Panel for Twitter, Rapport (for Santander banking) McAfee and Quidco. None has caused problems before.

[Mark39]

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@Tomfoola wrote:

I log in through https://mail.yahoo.com

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What was the result when you tried the link in my previous,post?

[caesarome]

@Tomfoola 

Try this slightly different one:

https://skyid.sky.com/signin/email/

[Tomfoola]

And, sod's law, it seems to be working fine now!

[Tomfoola]

Thanks very much both. I will keep your suggestions in mind if it happens again.

[Mark39]

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@Tomfoola wrote:

And, sod's law, it seems to be working fine now!

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All's well that ends well!  😀

[Tomfoola]

And the problem is back this morning. Grrrr.

I've tried the two sign-ins suggested above, but with no success I'm afraid. I fully expect it to be working fine later on today for no apparent reason! That's what happened before.