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This discussion topic has been answered Discussion topic: Email unknown error can't sign in

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This message was authored by: Sues5

Re: error message on Sky email

I have just rang Sky and eventually spoke to a "human", he said It an issue that they are aware of, and it should be rectified in the next two days, and its affecting a lot of their customers.

This message was authored by: lular

Re: error message on Sky email

same problem i`ve got

This message was authored by: bunnie

Re: Email unknown error can't sign in

Thank you so much for this advice. Did what you suggested and accessed my emails immediately after trying all morning! Many thanks again.

This message was authored by: lee371

Re: Sky Yahoo email access

Discussion topic:Email unknown error can't sign in

This message was authored by: SJpeakie

An unknown error has occurred - can't log in to emails and this is the message i get

Try to log into emails - just comes up with - An unknown error has occurred - need help?

 

can't log in to emails and this is the message i get

This message was authored by: DT22

Error message when I enter my login details

When I try to log onto my email account I get an error message

This message was authored by: Tropoman

Re: Email unknown error can't sign in

Someone on another post on the same subject has phoned SKY who acknowledge that this Error Message is a known issue that will be resolved in the next two days.

This message was authored by: Tropoman

Re: Email unknown error can't sign in

Clearing the cache resolved the problem temporarily for me,  but the error message eventually returned. As previously mentioned, this is a known issue by SKY who say this will be resolved in the next two days.

This message was authored by: Ronaldson

Re: Signing in to get e-mails

Can't get emails 

This message was authored by: JanRyd

Re: Email unknown error can't sign in

Same for me there's obviously an issue as it's affecting a lot of people. Tried clearing everything still the same

This message was authored by: jayne7007

Email problems

1 can't log in to my email account it keeps saying unknown error has occurred 

This message was authored by: CGrainger

Re: Email unknown error can't sign in

Same problem here - can't access via my Iphone

This message was authored by: caesarome

Re: Email unknown error can't sign in

Posted by a Superuser, not a Sky employee. Find out more

@CGrainger 

Clear your browsers cashe, close or down then load it up again.

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This message was authored by: Mark39

Re: Email unknown error can't sign in

Posted by a Superuser, not a Sky employee. Find out more

All, I've added numerous posts to this existing thread, as they're all reporting the same problem. The temporary solution, pending a permanent fix from Sky is to clear your browser cache, as explained in the post marked as the Answer.

This message was authored by: sarja

Re: Email unknown error can't sign in

Clearing cache hasn't worked for me.

 

Its not great having no emails for days, i hope they sort it sooner.

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