error message on Sky email

[Sues5]

I have just rang Sky and eventually spoke to a "human", he said It an issue that they are aware of, and it should be rectified in the next two days, and its affecting a lot of their customers.

[lular]

same problem i`ve got

[bunnie]

Thank you so much for this advice. Did what you suggested and accessed my emails immediately after trying all morning! Many thanks again.

[lee371]

Discussion topic:Email unknown error can't sign in

[SJpeakie]

Try to log into emails - just comes up with - An unknown error has occurred - need help?

can't log in to emails and this is the message i get

[DT22]

When I try to log onto my email account I get an error message

[Tropoman]

Someone on another post on the same subject has phoned SKY who acknowledge that this Error Message is a known issue that will be resolved in the next two days.

[Tropoman]

Clearing the cache resolved the problem temporarily for me,  but the error message eventually returned. As previously mentioned, this is a known issue by SKY who say this will be resolved in the next two days.

[Ronaldson]

Can't get emails 

[JanRyd]

Same for me there's obviously an issue as it's affecting a lot of people. Tried clearing everything still the same

[jayne7007]

1 can't log in to my email account it keeps saying unknown error has occurred 

[CGrainger]

Same problem here - can't access via my Iphone

[caesarome]

@CGrainger 

Clear your browsers cashe, close or down then load it up again.

[Mark39]

All, I've added numerous posts to this existing thread, as they're all reporting the same problem. The temporary solution, pending a permanent fix from Sky is to clear your browser cache, as explained in the post marked as the Answer.

[sarja]

Clearing cache hasn't worked for me.

Its not great having no emails for days, i hope they sort it sooner.