0

Discussion topic: DNS failure on Skymail no access

Reply
Avatar for TT68
Level 0 icon
What's this?
This message was authored by: TT68

Message posted on ‎06 May 2026 04:00 PM

DNS failure on Skymail no access

I am denied access to my Skymail and have tried all tips and actions to resolve the problem .Now day 8 of an exhaustive process in

cluding  taking my phone to my mobile network and specialist.

It is a Sky issue and I need a humanoid to resolve it.Appreciate any assistance to access my mailbox.

TT2

Report post
Post 1 of 3
39 Views
0 Likes
Reply
Reply

All Replies

Avatar for caesarome
Level 16 icon
What's this?
Superuser
This message was authored by: caesarome

Message posted on ‎06 May 2026 04:09 PM

Re: DNS failure on Skymail no access

Posted by a Superuser, not a Sky employee. Find out more

@TT68 

What actual message do you get when trying to access your emails via this link:

 

https://skyid.sky.com/signin/email/

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Report post
Post 2 of 3
32 Views
0 Likes
Reply
Avatar for jayach
Level 12 icon
What's this?
Superuser
This message was authored by: jayach

Message posted on ‎06 May 2026 05:03 PM

Re: DNS failure on Skymail no access

Posted by a Superuser, not a Sky employee. Find out more

@TT68 

We need more details of the problem to suggest a remedy. DNS failures suggest a networking issue.

Report post
Post 3 of 3
24 Views
0 Likes
Reply
Reply