Change of email settings today ?

[Norrieman_Snr]

What I've managed to do today and it's working currently is to delete my Sky (Yahoo) internet account then add back on, you just need username and password.

system settings / internet accounts

Hope you have success.

[Mark39]

@carlisleavenue I've added your post to an existing thread on the subject. See the post marked as 'Answer' for a workaround.

[jayach]

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@carlisleavenue wrote:

error message comes up when I open my phone- imap.tools.sky.com is not trusted

I've tried all the usual reset0 log off- shut down etc

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Is you phone Android or iOS?

I've just had the same error from Thunderbird, and it showed this certificate: 

I was using the Sky servers and a generated password, I tried changing it to OAuth2 but was told the Sky server doesn't have that capability,so I changed to the Yahoo server (imap.mail.yahoo.com) and OAuth2 and after entering my email and password to the OAuth challenge was able to access the mails again.

It will also need the SMTP setting changing to OAuth2 and the server to smtp.mail.yahoo.com or it won't send.

[Sir+kevin]

I had the same issue and done this to resolve my issue....

Open the mail app

click on mail in the top left hand of the screen

select settings

under General make sure it says under Default mail reader MAIL and NOT MICROSOFT OUTLOOK

This appeared to be the issue on my IMac that happened overnight?

Changed to mail and it worked fine.

[Samraj · Accepted solution]

Hi, everyone.

Thank you for bringing this to our attention.

This issue has been raised with the relevant team to investigate.

While this is investigated, check out this post in the discussion to see if this temporarily resolves the issue.

Thank you.

[ropyrot]

This worked for me.

Remove the offending email account from Mail.

go to LOGIN.YAHOO.COM

Sign in to your SKY account.

Hover over your sign in Badge and click MANAGE YOUR ACCOUNT.

Click MAYBE LATER if your offered two stage security.

Click SECURITY

Scroll down to EXTERNAL CONNECTIONS and click APP PASSWORDS

Click CREATE PASSWORD.

Fill in APP NAME, i.e. Mail,  and click CREATE PASSWORD

Copy the generated password and use it as the password to add your SKY email account back into Mail.

You only use this password during the setup.

You use your normal email password after this.

Voila! (hopefully) 

[Susan+hilary]

I have been receiving emails straight to inbox with no problem - a few day ago I received a notice that "MAIL CAN'T VERIFY THE IDENTITY OF THE SERVER 'IMAP.TOOLS.SKY.COM'

It goes on to say the certificate for this server is invalid and that I might be connecting to a server that is pretending to be IMAP.TOOLS.SKY.COM' and could put my confidential information at risk.  I declined to connect to the server 

where do I go to rectify this?

[Mark39]

@Susan+hilary I've added your post to an existing thread on this issue. Sky are aware. Please see the post marked as the Answer.