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This discussion topic has been answered Discussion topic: Can't open my yahoo mail app it keeps crashing

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Message posted on ‎27 Feb 2024 03:39 PM - last edited: ‎04 Mar 2024 01:23 PM by Community Manager

Can't open my yahoo mail app it keeps crashing

Yahoo mail app keeps crashing

 

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Message posted on ‎28 Feb 2024 11:11 AM

Re: Can't opem my yahoo mail app it keeps crashing

Posted by a Sky employee

Hi Everyone

 

Thanks for highlighting this problem.

 

This wasn't a problem with your Sky email service, but an issue with the Yahoo app.  This should now be resolved.  You may need to delete and reinstall the app, to get back up and running.

Thanks
Kev
Community Manager

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Message posted on ‎27 Feb 2024 03:01 PM

Yahoo app disappears

My yahoo app disappears when you press it. E mails working when logging on desk top. Tried deleting and reinstalling and rebooting. iPhone 11. All other apps fine. Any ideas ?

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Message posted on ‎27 Feb 2024 03:40 PM

Re: Can't opem my yahoo mail app it keeps crashing

Posted by a Superuser, not a Sky employee. Find out more

Yes, there have been several posts on this. Looks like a bug in the app. You can log in to your email here pending a fix from Yahoo: https://www.sky.com/signin/email

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Message posted on ‎27 Feb 2024 04:16 PM

Sky / Yahoo email stopped working on mobile

Sky / Yahoo email has just, today, stopped working on my Google Pixel 4a mobile phone. It still works on my computer. I have rebooted the phone, run anti virus, and uninstalled and re-installed the Yahoo app.  HELP!

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Message posted on ‎27 Feb 2024 04:22 PM

Re: Sky / Yahoo email stopped working on mobile

Posted by a Superuser, not a Sky employee. Find out more

If you're using the Yahoo app, a quick look through recent posts will indicate there appears to be a bug with the app which Yahoo will need to fix.

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Message posted on ‎27 Feb 2024 04:35 PM

My email has stopped working on my phone and pad. a

1000014849.jpg

 any help would be appreciated 

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Message posted on ‎27 Feb 2024 04:40 PM - last edited: ‎27 Feb 2024 04:41 PM

Re: My email has stopped working on my phone and pad. a

Posted by a Superuser, not a Sky employee. Find out more

Joined several posts in this thread relating to the Yahoo Mail app.

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Message posted on ‎27 Feb 2024 04:45 PM

Re: Can't opem my yahoo mail app it keeps crashing

Thank you. So it's a bug with the app, and we simply need to wait for Yahoo to sort it out.....

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Message posted on ‎27 Feb 2024 04:54 PM

Re: Can't opem my yahoo mail app it keeps crashing

Posted by a Superuser, not a Sky employee. Find out more
@Robertof+Ladywell wrote:

Thank you. So it's a bug with the app, and we simply need to wait for Yahoo to sort it out.....

It appears to be. Meanwhile you can still log in here: https://www.sky.com/signin/email

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Message posted on ‎27 Feb 2024 05:01 PM

Re: Can't opem my yahoo mail app it keeps crashing

Posted by a Superuser, not a Sky employee. Find out more

Or you could try using a different app, such as Outlook.

outlook - Android Apps on Google Play

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Message posted on ‎27 Feb 2024 06:36 PM

Re: Can't opem my yahoo mail app it keeps crashing

Link just goes to blank screen on my mobile.

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Message posted on ‎28 Feb 2024 05:48 AM

Re: Can't opem my yahoo mail app it keeps crashing

Posted by a Superuser, not a Sky employee. Find out more

@Davidt01 

That link works mie for me so if you are still having issues with the Yahoo email app then give this a try:

 

https://twitter.com/YahooCare/status/1762630726850146314

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Message posted on ‎28 Feb 2024 06:45 AM

Re: Can't opem my yahoo mail app it keeps crashing

You can open a Gmail account and add your yahoo account to it.

All your emails from Yahoo will go to your Gmail as well.

I keep both accounts linked in case one goes down.

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Message posted on ‎28 Feb 2024 07:53 AM

Re: Can't opem my yahoo mail app it keeps crashing

Logging in through MySky doesn't help either. Still crashes.

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Message posted on ‎28 Feb 2024 08:55 AM

Re: Can't opem my yahoo mail app it keeps crashing

For issues with Yahoo app. Go into settings then apps. Once on yahoo app go to storage and clear data. Then app will open and emails return. Hope this helps

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