This discussion topic has been answered Discussion topic: Can't add email account to iPhone
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Message posted on ‎03 Oct 2024 06:05 PM
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Email stopped working on iphone mail app. Followed the suggestions to delete the account in settings. However, trying to add the account back and keep getting the message 'No password provided for "Sky" even though I have entered a password (that I've checked is correct in my password keychain)
Any ideas please?
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Message posted on ‎03 Oct 2024 06:33 PM
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Try adding the account by using the Yahoo option, sign in using your Sky email username & password & you should be asked to authenticate. If not then you most likely will require an app specific password which is used instead of the account password.
I don’t work for Sky.
If I have helped then please leave a like.
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Message posted on ‎03 Oct 2024 06:33 PM
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Try adding the account by using the Yahoo option, sign in using your Sky email username & password & you should be asked to authenticate. If not then you most likely will require an app specific password which is used instead of the account password.
I don’t work for Sky.
If I have helped then please leave a like.
Message posted on ‎03 Oct 2024 07:27 PM
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Re: Can't add email account to iPhone
@DAS2 wrote:
However, trying to add the account back and keep getting the message 'No password provided for "Sky"
On your phone have you gone to Settings > Mail > Accounts and add the password here ?
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Message posted on ‎04 Oct 2024 08:06 AM
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Re: Can't add email account to iPhone
Thanks for replying. Yes, I've entered the password and the "verification" starts, but that's as far as I get. The error message saying I need to enter a password comes up.
Message posted on ‎04 Oct 2024 08:15 AM
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Re: Can't add email account to iPhone
Thanks Virginia, that worked - I selected yahoo previously but it offered autofill options that didn't include "@sky.com" so I thought I needed to use "Other" rather than Yahoo.
But just continuing to type in the Yahoo option has worked.
Thanks again
David
Message posted on ‎04 Oct 2024 10:42 AM
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Re: Can't add email account to iPhone
Glad to hear. I was daunted when I originally tried setting up my account as I wondered if the yahoo option would accept a non yahoo account but it went smoothly.
I don’t work for Sky.
If I have helped then please leave a like.
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