0

Discussion topic: SCAM CALLER ON MOBILE??

Reply
This message was authored by Angelcake This message was authored by: Angelcake

SCAM CALLER ON MOBILE??

I had an Indian man call me from Sky on ending in 519. Is this a ligit number as I think I've been scammed. They wanted my email and access it. I had to press 'yes it's me' logging in. They said we would get a 40% discount and a free laptop but I looked the number up on Google and there is a lot of negativity about it. Please can someone reassure me!
Reply

All Replies

This message was authored by Mark39 This message was authored by: Mark39

Re: SCAM CALLER ON MOBILE??

Posted by a Superuser, not a Sky employee. Find out more

@Angelcake wrote:
They said we would get a 40% discount and a free laptop ...

That sounds highly unlikely to me, I'm afraid.

 

Did you give them just your email address? Or any other details?

This message was authored by caesarome This message was authored by: caesarome

Re: SCAM CALLER ON MOBILE??

Posted by a Superuser, not a Sky employee. Find out more

@Angelcake wrote:
They wanted my email and access it. I had to press 'yes it's me' logging in.

Not that isn't a legit call so first thing you need to do is to change your online password which you can do via this link:

https://skyid.sky.com/resetpassword/

 

Then you might want to give some thought to setting up two step verification as per this:

https://www.sky.com/help/home/sky-yahoo-mail/two-step-verif/articles/two-step-verification


If you do set this up it in important that you make a note of and keep safe the recovery code.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
This message was authored by twilight+princess This message was authored by: twilight+princess

Re: SCAM CALLER ON MOBILE??

Posted by a Superuser, not a Sky employee. Find out more

Alas you've been scammed. As you gave them access to your account you'll need to secure your account immediately by signing in & changing the password however I suspect the scammers will have locked you out by doing that. You'll need to call Sky & state you've been scammed & cannot access your account. 
The scammers will most likely order expensive devices which if so you'll need to cancel or refuse delivery, if not the scammers will contact you again in order to obtain the devices & you'd be liable for the cost.

Virginia.
I don’t work for Sky.
If I have helped then please leave a like.
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 80 minutes

New Discussion