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Discussion topic: CANCLLD YAHOO MAIL

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This message was authored by: chrisecorr

CANCLLD YAHOO MAIL

HOW DO I REINSTATE THIS

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This message was authored by: Mark39

Re: CANCLLD YAHOO MAIL

Posted by a Superuser, not a Sky employee. Find out more

How was your Sky Yahoo Mail account cancelled?

This message was authored by: caesarome

Re: CANCLLD YAHOO MAIL

Posted by a Superuser, not a Sky employee. Find out more

@chrisecorr 

More information is needed:

 

Is this to do with your Yahoo email address or your Sky email address ?

If your Sky one what happens when you login here to it - https://skyid.sky.com/signin/email/

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This message was authored by: chrisecorr

Re: CANCLLD YAHOO MAIL

Sky appear to have cancelled my sky Yahoo mail 

??

This message was authored by: Mark39

Re: CANCLLD YAHOO MAIL

Posted by a Superuser, not a Sky employee. Find out more

Sky only do that if you haven't logged in for a considerable while. See: https://www.sky.com/help/articles/inactive-sky-yahoo-mail-accounts

 

They do warn you first.

This message was authored by: caesarome

Re: CANCLLD YAHOO MAIL

Posted by a Superuser, not a Sky employee. Find out more

@chrisecorr 

As per my previous post, what happens when you try to login here:

 

https://skyid.sky.com/signin/email/

 

And when did you last login to it ?

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This message was authored by: chrisecorr

Re: CANCLLD YAHOO MAIL

Hi it now appars to be Reciving emails but not Sending them.  Thanks for your help

 

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This message was authored by: chrisecorr

Re: CANCLLD YAHOO MAIL

My SKY Yahoo email appears to send emails but they are noit received at the other end ?

This message was authored by: caesarome

Re: CANCLLD YAHOO MAIL

Posted by a Superuser, not a Sky employee. Find out more

@chrisecorr 

So to be clear here as you have made two posts saying different things, you can now access your emails and can send them but the person who is due to receive them can not, is this correct ?

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This message was authored by: chrisecorr

Re: CANCLLD YAHOO MAIL

The system shows that my  email was sent  but  the recipient does not receive it

This message was authored by: caesarome

Re: CANCLLD YAHOO MAIL

Posted by a Superuser, not a Sky employee. Find out more

@chrisecorr 

Has the recipient checked their junk/trash/bin folders ?

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This message was authored by: chrisecorr

Re: CANCLLD YAHOO MAIL

It is now working again;  magic ??

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