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Discussion topic: Additional email address verification

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This message was authored by: Inhope

Additional email address verification

I am very tired of the following:

Every single time I log into Yahoo mail through Sky I am asked to provide an additional email address to access services.

I bypass this by fiddling around but I am wasting my time every single time.

No more.

I don't have another email address and after 21 years will change my provider if this continues. Does anyone know how to stop this rubbish.

Thanks in anticipation...btw, if it is anything to do with using a VPN, then Sky can finally go do one!

 

 

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This message was authored by: jayach

Re: Additional email address verification

Posted by a Superuser, not a Sky employee. Find out more

I've not heard of anyone else having a similar problem.

 


@Inhope wrote:

...btw, if it is anything to do with using a VPN, then Sky can finally go do one!


You could prove if it is to do with the VPN by turning it off temporarily. If the problem goes away, it must be because of the VPN.

 


@Inhope wrote:

I don't have another email address .


Would it not be worth creating yourself a second email address to be able to answer the prompt?

A second email addrees can come in handy at times. I would suggest getting one at gmx.co.uk

 


@Inhope wrote:

after 21 years will change my provider if this continues.


Not much of a threat I'm afraid, I'm sure Sky would love to see the back of us email users.

 

This message was authored by: caesarome

Re: Additional email address verification

Posted by a Superuser, not a Sky employee. Find out more

@Inhope wrote:

I don't have another email address and after 21 years will change my provider if this continues. Does anyone know how to stop this rubbish.


Why not just setup a new email account, you could have one in seconds with Outlook.com (Microsoft) or Gmail (Google). Even if you leave Sky this issue will not got away and you can then use this address to fix this issue or dump your Sky email account and use the new one instead.

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This message was authored by: Neily+M

Re: Additional email address verification

I get this every time as well and have tried dozens of new email addresses and it will accept none of them. I am unable yo watch sky go on my computer because it does the same when I try to log in to that.

This message was authored by: jayach

Re: Additional email address verification

Posted by a Superuser, not a Sky employee. Find out more

@Neily+M 

I'm not sure if you problem is quite the same as the OP's.

Just what does the message say, and what happens when you try another address?

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