An unknown error has occurred

[scouselfc]

An unknown error has occurred each time i log in !! any help it was working today but no joy 

help 

[Mark39 · Accepted solution]

Edited to add: just learned thay Sky are having some technical difficulties this afternoon, which may well account for the log in problem you're having.

Log in to Sky Yahoo Mail?

Clear your browser cache and try again. Or try using your browser's incognito/privacy mode. Or try a different browser.

[Oddie2004]

I assume this is because of the hot weather affecting cables etc.Was fine until around 2pm today but seems to be affecting most of london and the south east according to outage website.Never seen this message before.Access to internet is fine but cannot access emails and all other sites are working ok.Thankyou.

[Mark39]

No idea about the cause, but I do know Sky are having some technical difficulties this afternoon, which may well account for the log in problem you're having.

[twilight+princess]

Same for me. If Sky are upgrading their site hopefully it'll not take long. 

[Oddie2004]

Thankyou.Never seen a message they are upgrading their systems before so must be pretty serious.

Just have to be patient and wait until is sorted.

[caesarome]

@scouselfc 

I think your issue is related to this:

https://helpforum.sky.com/t5/Websites/We-re-experiencing-some-technical-issues/m-p/4054196#M9761

[caesarome]

I'm not sure it is to do with an update but there are some issues across the Sky network this afternoon that are seeing various services from On Demand TV and email by hit as per this:

https://helpforum.sky.com/t5/Websites/We-re-experiencing-some-technical-issues/m-p/4054196#M9761

[Mark39]

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@caesarome wrote:

I'm not sure it is to do with an update...

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I agree - I doubt it's anything to do with  an update. I suspect that's just a generic message which is displayed when Sky are restarting or recovering back end systems.