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Discussion topic: Cant see emails past 7th May 2022

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This message was authored by: D+J+Spooney

Cant see emails past 7th May 2022

When i am in the inbox i scroll down but it want go past 7th May 2022 it use to go back alot further 

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This message was authored by: caesarome

Re: Cant see emails past 7th May 2022

Posted by a Superuser, not a Sky employee. Find out more

It is not clear from your post if these other emails are not there or it is an issue with your browser so try this:

 

Try clearing your browsers cache and cookies then close down the browser before loading it up and trying again. If this doesn't work see if using it's incognito mode works and if it doesn't try a different browser works to see if that works for you.

 

If this doesn't work and these emails were not backed up then I'm afraid they might be gone for good as this is a common issue with Yahoo especially if you store all your emails in the inbox and not is other folders that have been set up.

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This message was authored by: Mark39

Re: Cant see emails past 7th May 2022

Posted by a Superuser, not a Sky employee. Find out more

You mean you've lost emails from your Inbox from before 7 May? Are you logging in via Sky.com, or are you using an app? If you're logging in via Sky.com, Sky Yahoo Mail has a nasty habit of doing this.

 

You could try Yahoo's recovery utility here, but it might not work for Sky Yahoo Mail. If it doesn't,  and you have no backup, they're gone for good, I'm afraid 

https://uk.help.yahoo.com/kb/account/recover-lost-deleted-emails-sln2552.html

 

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