This discussion topic has been answered Discussion topic: An unknown error has occurred
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Message posted on 20 Jul 2022 02:23 PM
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An unknown error has occurred each time i log in !! any help it was working today but no joy
help
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Message posted on 20 Jul 2022 03:05 PM - last edited: 20 Jul 2022 03:10 PM
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Edited to add: just learned thay Sky are having some technical difficulties this afternoon, which may well account for the log in problem you're having.
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Message posted on 20 Jul 2022 03:05 PM - last edited: 20 Jul 2022 03:10 PM
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Edited to add: just learned thay Sky are having some technical difficulties this afternoon, which may well account for the log in problem you're having.
Log in to Sky Yahoo Mail?
Clear your browser cache and try again. Or try using your browser's incognito/privacy mode. Or try a different browser.
Message posted on 20 Jul 2022 03:18 PM
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Cannot log in.Message is we are upgrading our systems.
I assume this is because of the hot weather affecting cables etc.Was fine until around 2pm today but seems to be affecting most of london and the south east according to outage website.Never seen this message before.Access to internet is fine but cannot access emails and all other sites are working ok.Thankyou.
Message posted on 20 Jul 2022 03:24 PM
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Re: Cannot log in.Message is we are upgrading our systems.
No idea about the cause, but I do know Sky are having some technical difficulties this afternoon, which may well account for the log in problem you're having.
Message posted on 20 Jul 2022 03:28 PM
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Re: Cannot log in.Message is we are upgrading our systems.
Same for me. If Sky are upgrading their site hopefully it'll not take long.
I don’t work for Sky.
If I have helped then please leave a like.
Message posted on 20 Jul 2022 03:58 PM
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Re: Cannot log in.Message is we are upgrading our systems.
Thankyou.Never seen a message they are upgrading their systems before so must be pretty serious.
Just have to be patient and wait until is sorted.
Message posted on 20 Jul 2022 04:25 PM
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Re: An unknown error has occurred
I think your issue is related to this:
https://helpforum.sky.com/t5/Websites/We-re-experiencing-some-technical-issues/m-p/4054196#M9761
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Message posted on 20 Jul 2022 04:28 PM - last edited: 20 Jul 2022 05:09 PM
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Re: Cannot log in.Message is we are upgrading our systems.
I'm not sure it is to do with an update but there are some issues across the Sky network this afternoon that are seeing various services from On Demand TV and email by hit as per this:
https://helpforum.sky.com/t5/Websites/We-re-experiencing-some-technical-issues/m-p/4054196#M9761
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Message posted on 20 Jul 2022 04:38 PM
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Re: Cannot log in.Message is we are upgrading our systems.
@caesarome wrote:
I'm not sure it is to do with an update...
I agree - I doubt it's anything to do with an update. I suspect that's just a generic message which is displayed when Sky are restarting or recovering back end systems.
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