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Discussion topic: Add sky email to outlook issues

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This message was authored by Audi80TDI This message was authored by: Audi80TDI

Re: Add sky email to outlook issues

Yes, I can access it through both the Sky site and the Yahoo site.  I tried adding it into my husband's 'side' on the computer - he uses Outlook too.  And it still failed with the same message.  It's odd that it seems to be mixed up with gmail account.  

I am in Hampshire - so my location in relation to yours is not viable I'm afraid.  Finding local domestic IT assistance is not easy.  

This message was authored by Audi80TDI This message was authored by: Audi80TDI

Re: Add sky email to outlook issues

Also, the sky email account does show in the data files in the control panel, together with gmail account and icloud account.

 

This message was authored by jayach This message was authored by: jayach

Re: Add sky email to outlook issues

Posted by a Superuser, not a Sky employee. Find out more
@Audi80TDI wrote:

Hi Jayach

the only email showing is my gmail account in the control panel. 



@Audi80TDI wrote:

Also, the sky email account does show in the data files in the control panel, together with gmail account and icloud account.


It's no wonder I'm confused. 😖

This message was authored by Audi80TDI This message was authored by: Audi80TDI

Re: Add sky email to outlook issues

So in relation to the problem outlined in the discussion below - unable to add sky/yahoo mail to Old Outlook - it has been suggested that I auto forward those emails to my gmail account (which it does accept).  Problem - How to do that in Outlook or on the Sky/Yahoo email website?  There is nowhere?  Help?

 

This message was authored by jayach This message was authored by: jayach

Re: Add sky email to outlook issues

Posted by a Superuser, not a Sky employee. Find out more

@Audi80TDI wrote:

So in relation to the problem outlined in the discussion below - unable to add sky/yahoo mail to Old Outlook - it has been suggested that I auto forward those emails to my gmail account (which it does accept).  Problem - How to do that in Outlook or on the Sky/Yahoo email website?  There is nowhere?  Help?

 


Correct, the option to auto forward was removed some time ago.

The alternative is to collect the emails from the Sky account using POP. jayach_0-1701093028816.png

This message was authored by Audi80TDI This message was authored by: Audi80TDI

Re: Add sky email to outlook issues

Hi jayach@

So I tried what you said and I'm afraid it will not work.  There is obviously something very odd going on with sky/yahoo and Outlook. So no further forward I'm afraid.  Screenshot (14).png 

This message was authored by Audi80TDI This message was authored by: Audi80TDI

Re: Add sky email to outlook issues

@jayach 

And now I realise that I've left an email address on there, and cannot get the edit to work to remove it from the post!!  Help!!

This message was authored by jayach This message was authored by: jayach

Re: Add sky email to outlook issues

Posted by a Superuser, not a Sky employee. Find out more

Oops. so did I, and at the same place.

I don't have permissions to delete pictures, I wonder if @caesarome or @Mark39 could do it for us.

This message was authored by Mark39 This message was authored by: Mark39

Re: Add sky email to outlook issues

Posted by a Superuser, not a Sky employee. Find out more

I've tracked down and removed @Audi80TDIs's

@jayach was yours an image you had previously used? I can't find it for the date of your post.

 

Edited to add: took me a couple of minutes to find the email address. Not surprised it was missed before!

 

Further edit: no worries - found and removed it.

This message was authored by jayach This message was authored by: jayach

Re: Add sky email to outlook issues

Posted by a Superuser, not a Sky employee. Find out more

@Audi80TDI wrote:

Hi jayach@

So I tried what you said and I'm afraid it will not work.     


Are you definately setting it up under "check email from other accounts" and have you checked SSL?

It will also need to use a generated password.

jayach_0-1705675175513.png


@Audi80TDI wrote:

Hi jayach@

There is obviously something very odd going on with sky/yahoo and Outlook.  


In getting Gmail to collect your Sky email, Outlook has nothing to do with it.

This message was authored by jayach This message was authored by: jayach

Re: Add sky email to outlook issues

Posted by a Superuser, not a Sky employee. Find out more

@Mark39 wrote:

I've tracked down and removed @Audi80TDIs's

@jayach was yours an image you had previously used? I can't find it for the date of your post.

 

Edited to add: took me a couple of minutes to find the email address. Not surprised it was missed before!

 

Further edit: no worries - found and removed it.


Thanks @Mark39, yes it was an image I used quite a while ago. Didn't notice at the time, and presumably neither did anyone else, as I've not had any strange emails to that address.

This message was authored by Audi80TDI This message was authored by: Audi80TDI

Re: Add sky email to outlook issues

@Mark39

Thank you.

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