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Discussion topic: Email account

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Avatar for Fiona326p
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This message was authored by: Fiona326p

Message posted on ‎18 Jan 2024 10:09 PM

Email account

Need a verification code and it's being send to my old phone number ending with 052 you have my new number so why is it not being sent there
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Avatar for caesarome
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Superuser
This message was authored by: caesarome

Message posted on ‎18 Jan 2024 10:17 PM

Re: Email account

Posted by a Superuser, not a Sky employee. Find out more

We are customers here @Fiona326p so you are not talking to Sky.

 

If you have a new phone number then you need to change it so to do this have a read of this (under How to turn this off):

 

https://www.sky.com/help/home/sky-yahoo-mail/two-step-verif/articles/two-step-verification

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