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Discussion topic: Account locked

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This message was authored by Clm1 This message was authored by: Clm1

Account locked

I stupidly fell for the update yahoo e mail. I'm usually very good but was distracted. I have now lost my e mail and sky are unable to help me and yahoo tell me it's sky's responsibility. I can't change my password as the account is locked. Sky made me change my user ID to another e mail address.  So therefore I feel the e mail address is lost. I find it hard to believe no one can unlock it for me I have had 3 separate calls lasting between 2-3 hours I can't face it again. Any ideas please.