ACCESSING MY EMAIL ON MY LAPTOP , PROBLEMS PROBLEMS ,PLEASE HELP PARTIALLY SIGHTED 75 YRS OLD MOZZ

[mancmozz]

EVERY DAY I LOG ONTO MY LAPTOP AND GO TO MY EMAIL IT ASKS ME FOR A CODE NUMBER WHICH IS SENT TO MY PHONE THEN I ENTER IT ON MY LAPTOP TCK THE 30 DAYS MEMORY AND NEXT DAY I HAVE TO DO IT ALL AGAIN ??? IT NEVER REMEMBERS ITS DRIVING ME MAD , PLEASE HELP ,MOZZ

[Mark39]

@mancmozz 

IT DOES THE SAME FOR ME TOO.

UNTIL/UNLESS SKY FIX IT YOUR OPTIONS ARE EITHER TO PUT UP WITH IT (THINK OF IT AS A SECURITY ENHANCEMENT) OR TURN OFF 2 STEP LOGIN.

IF YOU DO TURN IT OFF, MAKE SURE YOU HAVE A STRONG PASSWORD, SO NOT A WORD YOU CAN FIND IN A DICTIONARY, NOT A NAME OR ANYTHING PERSONAL TO YOU OR YOUR FAMILY. 

(POSTED IN CAPS TO IMPROVE LEGIBILITY FOR THE POSTER)

[mancmozz]

HI MARK THANKS , HOW DO I GET RID OF 2 STEP VERIFICATION PLEASE ??????  MOZZ

[Mark39 · Accepted solution]

@mancmozz 

THE BELOW IS FROM SKY'S HELP:

YOU CAN TURN OFF 2 STEP VERIFICATION PERMANENTLY

1. SIGN IN TO  your online account manager.

2. CHOOSE TURN OFF

3. SKY WILL SEND YOU A SIX DIGIT CODE BY TEXT.

4. ENTER THIS CODE WHEN PROMPTED AND SELECT CONTINUE.

5. TWO-STEP VERIFICATION IS NOW OFF,.