This discussion topic has been answered Discussion topic: Contact details problem
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Message posted on 21 Nov 2025 05:06 PM
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I'm trying to add a new contact to my contacts list and an existing group. It's only letting me enter a first name then can't scroll doen to add surname or email address. This is the same whether I try to add through the contact's email, or add a new contact, or edit the existing group. Any ideas?
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Message posted on 21 Nov 2025 05:23 PM - last edited: 21 Nov 2025 05:24 PM
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Assuming you are doing this via the Sky website so you are logging in online to access your emails have you tried clearing your browsers cache and cookies then close down the browser before loading it up and trying again. If this doesn't work try a different browser to see if that works for you.
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Message posted on 21 Nov 2025 05:23 PM - last edited: 21 Nov 2025 05:24 PM
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Assuming you are doing this via the Sky website so you are logging in online to access your emails have you tried clearing your browsers cache and cookies then close down the browser before loading it up and trying again. If this doesn't work try a different browser to see if that works for you.
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Message posted on 21 Nov 2025 05:32 PM
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Re: Contact details problem
Thanks. It worked on Bing rather than chrome!
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