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This message was authored by: billy1984

Contact details problem

I'm trying to add a new contact to my contacts list and an existing group. It's only letting me enter a first name then can't scroll doen to add surname or email address. This is the same whether I try to add through the contact's email, or add a new contact, or edit the existing group. Any ideas?

 


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This message was authored by: caesarome Answer

Re: Contact details problem

Posted by a Superuser, not a Sky employee. Find out more

@billy1984 

Assuming you are doing this via the Sky website so you are logging in online to access your emails have you tried clearing your browsers cache and cookies then close down the browser before loading it up and trying again. If this doesn't work try a different browser to see if that works for you.

 

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This message was authored by: caesarome Answer

Re: Contact details problem

Posted by a Superuser, not a Sky employee. Find out more

@billy1984 

Assuming you are doing this via the Sky website so you are logging in online to access your emails have you tried clearing your browsers cache and cookies then close down the browser before loading it up and trying again. If this doesn't work try a different browser to see if that works for you.

 

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can

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This message was authored by: billy1984

Re: Contact details problem

Thanks. It worked on Bing rather than chrome!

 

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