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Discussion topic: set up sky ultimate broadband ??

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This message was authored by jordan26 This message was authored by: jordan26

set up sky ultimate broadband ??

Am getting upgraded to ultimate broadband  150 Meg been told we need a engineer to come and fit a box I would like the box in my back garden is this possible.

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This message was authored by Highlinder This message was authored by: Highlinder

Re: set up sky ultimate broadband ??

Posted by a Superuser, not a Sky employee. Find out more

@jordan26  Has outside work been done at your property yet?

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This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: set up sky ultimate broadband ??

Posted by a Superuser, not a Sky employee. Find out more

@jordan26 wrote:

I would like the box in my back garden is this possible.


Typically the external CSP goes as close as possible to wherever the incoming cabling reaches the property from either pole or duct.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
jordan26
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This message was authored by jordan26 This message was authored by: jordan26

Re: set up sky ultimate broadband ??

well there is no way it can go at the front of t he house because the route is in the back room and am not having to wire it though 23 rooms can someone who works for sky get back to me plz if it cant be done then the engineer will be sent away

jordan26
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This message was authored by jordan26 This message was authored by: jordan26

Re: set up sky ultimate broadband ??

should say 2 rooms sorry

jordan26
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This message was authored by jordan26 This message was authored by: jordan26

Re: set up sky ultimate broadband ??

no booked in for next week i think.

This message was authored by DanD90 This message was authored by: DanD90

Re: set up sky ultimate broadband ??

Where does your current phoneline enter your home? Openreach will generally follow the same route when installing fibre. 

This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: set up sky ultimate broadband ??

Posted by a Superuser, not a Sky employee. Find out more

@jordan26 wrote:

 can someone who works for sky get back to me plz if it cant be done then the engineer will be sent away


Sky won't respond to a forum post, and can't tell an Openreach installer what to do anyway.

 

If you can't agree on a suitable route on the day then the installer will just leave: there's no charge for this but it will mean the address cannot receive Ultrafast.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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