0

Discussion topic: rip off broadband prices for loyal customers

Reply
This message was authored by Genetic This message was authored by: Genetic

rip off broadband prices for loyal customers

currently a loyal tv and broadband customer of 17 years, yes, mad i know... paying £26.76 for the unlimited broadband which gives me an average around 5Mb/s  repeatedly blamed on outdated copper connections.... I am now being offered the only upgrade option of superfast? at av 61mb/s for the sum of £39.50 which is still only part fibre.......  The presumably disloyal new customers get it for £26 per month....

How on erath can that be justified and why should i notmove my broadband to other provider options who appear to have no problem providing good deals to my neighbours!   I am not even certain how slow the average  for  superfast is if it still relies on a acopper connection ..