Discussion topic: rip off broadband prices for loyal customers
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Message posted on 23 Mar 2025 08:11 PM
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rip off broadband prices for loyal customers
currently a loyal tv and broadband customer of 17 years, yes, mad i know... paying £26.76 for the unlimited broadband which gives me an average around 5Mb/s repeatedly blamed on outdated copper connections.... I am now being offered the only upgrade option of superfast? at av 61mb/s for the sum of £39.50 which is still only part fibre....... The presumably disloyal new customers get it for £26 per month....
How on erath can that be justified and why should i notmove my broadband to other provider options who appear to have no problem providing good deals to my neighbours! I am not even certain how slow the average for superfast is if it still relies on a acopper connection ..
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Message posted on 23 Mar 2025 08:16 PM
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Re: rip off broadband prices for loyal customers
And if you move, in 18/24 months when the new customer discount ends, you'll find yourself in the same position.
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Message posted on 23 Mar 2025 08:40 PM - last edited: 23 Mar 2025 08:41 PM
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Re: rip off broadband prices for loyal customers
@Genetic wrote:
I am not even certain how slow the average for superfast is if it still relies on a acopper connection ..
The national average for FTTC is around 56Mbs: speed is almost entirely a product of distance between the subscription address and the fibre cabinet. If there's currently no Openreach optical infrastructure in your area then no Openreach ISP can offer anything better.
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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