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Discussion topic: power, internet and wifi lights on but no internet connection, sky dont know why

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This message was authored by: jav1

Message posted on ‎28 Sep 2024 03:01 PM

power, internet and wifi lights on but no internet connection, sky dont know why

its been 8 days now, all 3 lights are on, sky engineer has been down then a openreach engineer but no one can work out why there is no internet connection. 

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This message was authored by: Metis

Message posted on ‎28 Sep 2024 08:01 PM

Re: power, internet and wifi lights on but no internet connection, sky dont know why

Hello @jav1

 

If 2 eengineers have already been on site, what exactly did they say? 

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