power cut then slower broadband speed

[racefield]

had power cut last night and as usual  broadband speed drops from 30 mbps max to 20 mpps not a good service as im paying for 30.

[Tom-W19]

Hi @racefield 

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147