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Discussion topic: poor wifi

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Simonmcooper3
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This message was authored by Simonmcooper3 This message was authored by: Simonmcooper3

poor wifi

‎04 Jul 2024 06:15 PM

Broadband or WiFi is really poor, is better on mobile signal

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Highlinder
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Re: poor wifi

‎04 Jul 2024 11:15 PM

Posted by a Superuser, not a Sky employee. Find out more

@Simonmcooper3 Could you please post your router stats following the link below.
https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717#M101...

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.
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Simonmcooper3
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This message was authored by Simonmcooper3 This message was authored by: Simonmcooper3

Re: poor wifi

‎06 Jul 2024 08:47 AM

IMG_1262.png

 

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Daniel0210
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Re: poor wifi

‎06 Jul 2024 08:54 AM

Posted by a Superuser, not a Sky employee. Find out more

@Simonmcooper3 

Those weren't your router stats and Sky don't allow images showing information such as Mac addresses in posts. 


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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