plugged in a home phone, all set up correct and on skyvtalk package not internet calls but no dial t

[Jask77]

plugged in a home phone, all set up correct and on skyvtalk package not internet calls but no dial tone. rings when called from mobile but not in house

[GD1]

@Jask77  It's not clear from ypur post where your plugging the phone into?   Does the hub have a voice light?  Is your phone plugged into the hub?

[Jask77]

Hi, it's plugged into the microfilter but same issue even when plugged directly into the socket. The phone itself is brand new and works fine when we tried it at neighbours house

[GD1]

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@GD1 wrote:

@Jask77  It's not clear from ypur post where your plugging the phone into? Does the hub have a voice light?  Is your phone plugged into the hub?

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[Jask77]

• a microfilter is plugged into the wall socket a.d the phone line into the microfilter as well as my boadband. the sky hub does not have a voice light. the hub is model SR101 you cannot connect the phone to the hub directly