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Discussion topic: latency spikes to external servers

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This message was authored by LostWoods This message was authored by: LostWoods

latency spikes to external servers

Every few seconds my ping jumps up to anywhere between 400ms and 800ms, which is making gaming online impossible. I saw another poster with the same issue but without a solution.

 

I have pinged the sky hub and it's consistently 2 or 3ms. But when pinging an external server (such as 8.8.8.8) probably one in every five packets has a latency of around 700ms.

 

An engineer was sent over a week ago and they just replaced the hub and did a DLM reset which unsurprisingly hasn't helped at all.