26 Feb 2023 06:21 PM
my broadband keeps going off and on every day sometimes more than once, i am supposed to get 55mbs and lucky if i get 30 it is absolutely rubbish tried everything i have been advised to do and nothing works
26 Feb 2023 06:59 PM
Posted by a Superuser, not a Sky employee. Find out more
Can you post your hub stats
26 Feb 2023 07:30 PM
Posted by a Superuser, not a Sky employee. Find out more@bluemilo1 What does the broadband test say when you run it and are you below your minimum so that Sky will send out an engineer to investigate the issues you are running into?
28 Feb 2023 05:35 PM
it always says its under 30 and when i tell sky they allways say everything is ok their end
28 Feb 2023 05:47 PM
Posted by a Superuser, not a Sky employee. Find out more@bluemilo1 Are you below your minimum speed that you are supposed to be getting on your connection?
28 Feb 2023 06:11 PM
yes supposed to be way more and never is
28 Feb 2023 06:29 PM
Posted by a Superuser, not a Sky employee. Find out more@bluemilo1 What is your minimum supposed to be for your connection and are you below this?
01 Mar 2023 05:42 PM
supposed to be 35 never even get that
02 Mar 2023 10:28 AM
Posted by a Superuser, not a Sky employee. Find out morePlease post your router stats
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