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Discussion topic: Zoom meeting

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Avatar for Gwen29
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This message was authored by: Gwen29

Message posted on ‎22 Mar 2024 01:57 PM

Zoom meeting

During Zoom meetings the picture freezes then drops out and reconnects. The message is 'Your internet is unstable'. All checks read OK. Can anyone help?
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Avatar for peter-marlow+1966
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This message was authored by: peter-marlow+1966

Message posted on ‎22 Mar 2024 02:07 PM

Re: Zoom meeting

What  is your  broadband  speed ? Where are doing the zoom meeting  on a laptop, p c, or sky glass ?

P c marlow
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Superuser
This message was authored by: Highlinder

Message posted on ‎22 Mar 2024 03:24 PM

Re: Zoom meeting

Posted by a Superuser, not a Sky employee. Find out more

@Gwen29 Could you please post your router stats following the link below.
https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717#M101...

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.
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