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Discussion topic: Broadband - Home Move- Address update - Engineer visit

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Avatar for Lavinm
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This message was authored by: Lavinm

Message posted on ‎22 Mar 2024 01:45 PM

Broadband - Home Move- Address update - Engineer visit

Hello,

 

I am moving homes at the end of this month and I have already contacted Sky regarding this and booked for an Engineer visit too.

However, the engineer visit status on the app mentions my current addres and not the address where I would be moving to. How can I update these details without any further delay as I am moving on the 28 of March but I have an engineer visit on the 3rd of April.

Kindly advise.

 

Many Thanks

Lavin 

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Avatar for Highlinder
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This message was authored by: Highlinder

Message posted on ‎22 Mar 2024 03:25 PM

Re: Broadband - Home Move- Address update - Engineer visit

Posted by a Superuser, not a Sky employee. Find out more

@Lavinm  Your best option would be to call Sky and get them to check the home move and that the information is correct.

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.
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