Wifi poor

[Lucy146]

The WiFi on the top floor is not great, you can see from the connected devices anything on the top floor doesn't work well.  This is where our home offices are.  The WiFi router is on the ground floor as this is where the fibre entry point is, is there anyone else additional router option to extend from the first floor to the top?  

[TimmyBGood]

@Lucy146 

Sky loans wireless booster hardware free under the terms of the 'WiFi Guarantee' element of 'Broadband Boost' and the 'Enhanced Wall to Wall WiFi Guarantee' part of the 'WiFi Max' subscription supplement: they don't otherwise provide or sell them except to resolve issues with Sky Q. Phoning Sky to go through a telephone diagnosis is required to have a booster or pod allocated to the account. Inevitably some have leaked onto a certain auction site, but Sky won't offer support with using these. 

Confusingly the 'Wall to Wall WiFi Guarantee' doesn't actually provide booster hardware, and is essentially a sales lead generator for the supplements mentioned above.