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Discussion topic: Wifi keeps dropping out

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This message was authored by: Mward4

Wifi keeps dropping out

I've been having issues with my WiFi the last couple of days it's been dropping for the last few days still doing it today
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This message was authored by: JimM1

Re: Wifi keeps dropping out

@Mward4 If it is a wifi only issue, is it all wireless devices that have problems or just a specific device?

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This message was authored by: Mward4

Re: Wifi keeps dropping out

All devices tvs games phones tablets etc

This message was authored by: JimM1

Re: Wifi keeps dropping out

@Mward4 With all your wireless devices affected, then run a diagnostic but you will have to do it over mobile data, unless you happen to have an unaffected Ethernet connected device to the sky Hub!

 

Try running the line test here to see if any faults are found:
https://www.sky.com/help/articles/broadband-diagnostic-start

 

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