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Discussion topic: Wifi has low connection for a couple of weeks now.

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Message posted on ‎09 May 2025 10:35 AM

Wifi has low connection for a couple of weeks now.

For the last 2-3 weeks out connection is only 1 to 2 bars and no matter what we do. Log out of almost all devices etc, it doesn;t get any better. I don;t know what to do. I have restarted the hub and moved the hub, but it has always been in the space and we never had problems until recently. 

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Message posted on ‎09 May 2025 02:27 PM

Re: Wifi has low connection for a couple of weeks now.

Posted by a Superuser, not a Sky employee. Find out more

@SkyeCustomer  black or white router from Sky?

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This message was authored by: SkyeCustomer

Message posted on ‎09 May 2025 03:52 PM

Re: Wifi has low connection for a couple of weeks now.

It's Black!

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Message posted on ‎09 May 2025 04:14 PM

Re: Wifi has low connection for a couple of weeks now.

Posted by a Superuser, not a Sky employee. Find out more

@SkyeCustomer Could you please post your router stats following the link below.
https://helpforum.sky.com/t5/Broadband-Talk/How-to-read-your-Sky-Hub-statistics/ba-p/3645346#

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